Pocket Season (“we,” “us,” “our”), operated by STUSON LTD and STUSON LLC, respects your privacy. This policy explains what information we collect, how we use it, and your rights. By using our website and placing an order, you consent to the practices described here.

Information We Collect

When you visit our site, make a purchase, or contact us, we may collect:

  • Contact & order details: name, email address, phone number, billing and shipping address, and order history;
  • Payment information: processed securely by our third-party payment providers. We do not store your full card details on our servers;
  • Technical & usage data: IP address, browser type, device information, pages viewed, and how you interact with our site, collected via cookies and similar technologies;
  • Communications: information you provide when you email or message us.

How We Use Your Information

We use your information to:

  • Process and fulfill your orders, and provide customer support;
  • Send order confirmations, shipping updates, and service-related messages;
  • Send marketing emails where you have opted in (you can unsubscribe at any time);
  • Improve our website, products, and advertising;
  • Detect, prevent, and address fraud, abuse, or technical issues;
  • Comply with our legal obligations.

Cookies & Tracking

We use cookies and similar technologies to operate the site, remember your preferences, analyze traffic, and measure and improve advertising. This includes third-party tools such as analytics and advertising pixels (for example, the Meta (Facebook) Pixel and similar services), which may collect information about your activity to help us show relevant ads and understand their performance. You can control or disable cookies through your browser settings; some features may not work correctly if you do.

Sharing Your Information

We do not sell your personal information. We share it only with:

  • Service providers who help us operate — payment processors, shipping carriers, fulfillment partners, email and analytics providers, and advertising platforms — who may only use it to perform services for us;
  • Legal and safety purposes, where required by law or to protect our rights, property, or safety;
  • Business transfers, in connection with a merger, acquisition, or sale of assets.

Data Retention

We keep your personal information only as long as necessary to fulfill the purposes described here, including legal, accounting, or reporting requirements.

Your Rights

Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, and to opt out of marketing. California residents have specific rights under the CCPA/CPRA, including the right to know what personal information we collect and to request its deletion, and the right to opt out of the “sale” or “sharing” of personal information (we do not sell your data). To exercise any of these rights, contact us at hello@pocketseason.com and we will respond as required by applicable law.

Data Security

We use reasonable technical and organizational measures to protect your information. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our site is not directed to children under 13 (or the equivalent minimum age in your jurisdiction), and we do not knowingly collect their personal information. If you believe a child has provided us information, contact us and we will delete it.

Third-Party Links

Our site may contain links to other websites. We are not responsible for the privacy practices or content of those sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page, with the “Last updated” date revised accordingly.

Contact

Questions about this policy or your data? Contact: Email: hello@pocketseason.com · WhatsApp: +44 7740 530337