Welcome to Pocket Season. These Terms & Conditions (“Terms”) govern your use of our website and your purchase of products from us. Pocket Season is operated by STUSON LTD and STUSON LLC (“we,” “us,” “our”). By accessing our site or placing an order, you agree to these Terms. If you do not agree, please do not use our site.

1. Eligibility

You must be at least 18 years old, or have the consent and supervision of a parent or legal guardian, to purchase from our site.

2. Products & Descriptions

We work to describe and display our products as accurately as possible. However, we do not warrant that product descriptions, images, colors, or other content are error-free, complete, or current. Product images are for illustration; actual products may vary slightly. Cooling performance, battery life, and similar figures are approximate and depend on settings and conditions of use.

3. Pricing & Payment

  • All prices are listed in 【USD unless stated otherwise】 and are subject to change without notice.
  • We reserve the right to correct any pricing errors and to cancel orders placed at an incorrect price, even after an order is confirmed.
  • Payment must be received in full before we process and ship your order.
  • You represent that you are authorized to use the payment method you provide.

4. Orders & Acceptance

Your order is an offer to buy. We reserve the right to accept or decline any order, or to limit quantities, for any reason — including suspected fraud, resale, errors, or stock availability. If we cancel an order after payment, we will issue a full refund for that order.

5. Shipping & Delivery

We aim to process orders promptly. Delivery times are estimates only and are not guaranteed. We are not liable for delays caused by carriers, customs, weather, or other factors outside our control. Risk of loss passes to you upon delivery to the carrier. Any customs duties, taxes, or import fees are the customer’s responsibility.

6. Returns & Refunds

Returns and refunds are governed by our Returns & Refunds Policy, which forms part of these Terms. Please review it before purchasing.

7. Intellectual Property

All content on this site — including text, logos, graphics, images, and the “Pocket Season” name and branding — is our property or used under license and is protected by intellectual property laws. You may not copy, reproduce, or use it without our written permission.

8. Acceptable Use

You agree not to use our site unlawfully, to interfere with its operation or security, to submit false information, or to attempt unauthorized access to any part of it.

9. Product Use & Safety

Our products are personal cooling devices intended for ordinary consumer use. You agree to follow all included instructions and safety guidance. In particular, for models with a scent-pad compartment, use dry scent pads only — do not add liquid essential oils or any liquid. We are not responsible for damage, injury, or loss resulting from misuse, improper handling, or failure to follow instructions.

10. Disclaimer of Warranties

Except as required by law, our site and products are provided on an “as is” and “as available” basis, without warranties of any kind, express or implied, including implied warranties of merchantability or fitness for a particular purpose. We do not warrant that the site will be uninterrupted, secure, or error-free. This does not affect any non-waivable statutory rights you may have as a consumer.

11. Limitation of Liability

To the fullest extent permitted by law, Pocket Season and STUSON LTD will not be liable for any indirect, incidental, special, or consequential damages, or for loss of profits, data, or goodwill, arising from your use of our site or products. Where liability cannot be excluded, our total liability to you will not exceed the amount you paid for the product giving rise to the claim.

12. Indemnification

You agree to indemnify and hold harmless Pocket Season, STUSON LTD, and our partners from any claims, damages, or expenses arising from your breach of these Terms or misuse of our products.

13. Governing Law

These Terms are governed by the laws of 【England and Wales — confirm; STUSON LTD is UK-registered】, without regard to conflict-of-law principles. Any disputes will be subject to the exclusive jurisdiction of the courts of that jurisdiction, except where applicable consumer-protection law grants you rights in your country of residence.

14. Changes to These Terms

We may update these Terms at any time. Changes take effect when posted on this page. Your continued use of the site means you accept the updated Terms.

15. Contact

Email: hello@pocketseason.com · WhatsApp: +44 7740 530337